Shipping within Australia:
All items are shipped Express with tracking through Australia Post. Items should arrive in 2-3 Business days. 

International Shipping:
All items are shipped with DHL Express.  All items will be tracked with signature on delivery required. Items Should arrive in 4-7 Business days! 

Please allow 1-2 Business days for order processing. 

For more details about shipping times and tracking click here

All products sold by Re:Store Melbourne guaranteed 100% Authentic. 

For more details about our Authenticity Guarantee click here

GENERAL

Re:Store Melbourne is one of Australia's largest and most reputable sneaker and streetwear retailer. We've been in business since 2018, and our mission is to provide customers with access to the world's most limited sneakers and apparel without worry.
ABN: 41633448316

Q: Are all your products authentic?
A: Yes, each and every item on our website is guaranteed to be genuine. To ensure that clients only receive genuine products, we perform several authentication checks. 

Q: How are your prices determined?
A: The products we sell are only available in very limited quantities around the world, and they usually sell out within seconds of being listed on a retailer's website. People wait in line all night for in-store drops, leaving others without a chance to purchase. Because of such circumstances, there is a competitive market for these products, so we price our items according to market value and what we believe is fair in order to ensure that everyone of our clients has an opportunity to get the goods at a reasonable price.

Q: Is there a physical store?
A: We are open at Shop 203T/220 Spencer St in Melbourne CBD, Australia. Come visit us! 

Q: Which countries do you ship to?
A: We ship worldwide! Every order is express shipped to make sure you receive your items quickly! 

Q: Are there size exchanges available in case we buy the wrong size?
A: We do offer size exchanges if we have the sizes in-stock! Find our full exchange and refund policy here

Q: What payment methods do you accept?
A: We accept the standard card payments via PayPal.
Local Australian bank transfers can be done with Polipay
Buy now pay later partners with Aftepay, Laybuy, Latitudepay and Zip pay
We now also accept crypto payments with Coinbase!

Q: What currency are these prices set at?
A: All prices are set in AUD (Australian Dollars) on our website.

Q: Are all items brand new?
A: Yes, everything listed online is brand new. 

Q: Are the shoes in Men's or Women's Sizing?
A: US6 is a Men's 6
US6W is a Women's 6
US6Y is the kids sizing, but it fits the same as a US6 Men's!
Please refer to our size chart here to find out your size!